Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your use of the TrigGuard execution authorization protocol and related services ("Service") provided by TrigGuard AI Ltd. ("TrigGuard", "we", "us").

By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization.

2. Service Description

TrigGuard provides an execution authorization protocol. When your systems call our API:

• We evaluate authorization requests against your configured policies
• We return deterministic decisions (PERMIT, DENY, or SILENCE). SILENCE means no authorization was issued; without authorization, execution cannot proceed.
• We provide cryptographically signed receipts for audit purposes

TrigGuard does not execute actions on your behalf. We only provide authorization decisions. You are responsible for acting on those decisions appropriately.

3. Account Responsibilities

You are responsible for:

• Maintaining the security of your API keys
• All activity that occurs under your account
• Ensuring your use complies with applicable laws
• Configuring appropriate policies for your use case

Notify us immediately at security@trigguardai.com if you believe your API keys have been compromised.

4. Acceptable Use

You agree not to:

• Use the Service for illegal purposes
• Attempt to circumvent rate limits or access controls
• Reverse engineer the Service
• Resell the Service without authorization
• Interfere with the Service's operation
• Use the Service to develop a competing product

5. Service Level Agreement

For paid access levels, we commit to the following uptime targets:

Uptime is calculated monthly. Service credits apply when targets are missed, as detailed in your service agreement.

6. Payment Terms

For paid plans:

• Fees are billed monthly in arrears based on usage
• Payment is due within 30 days of invoice
• We may suspend service for overdue payments after notice
• Prices may change with 30 days notice

7. Data Handling

Our data practices are described in our Privacy Policy. By using the Service, you consent to processing as described there.

You retain ownership of your data. We process data as necessary to provide the Service and do not claim ownership of authorization requests or receipts.

8. Intellectual Property

TrigGuard retains all rights to the Service, protocol specifications, and related intellectual property. These Terms do not grant you any rights to our trademarks or branding.

The protocol specifications are published for interoperability purposes. You may implement clients that interact with the Service.

9. Warranties and Disclaimers

THE SERVICE IS PROVIDED "AS IS". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted or error-free. You are responsible for implementing appropriate fallback behavior when the Service is unavailable.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRIGGUARD'S LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.

WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA LOSS.

11. Indemnification

You agree to indemnify TrigGuard against claims arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

12. Termination

Either party may terminate at any time with 30 days notice. We may terminate immediately if you violate these Terms.

Upon termination, your access to the Service will end. Receipt data will be retained for the period specified in our Privacy Policy for compliance purposes.

13. Changes to Terms

We may update these Terms. Material changes will be communicated via email or our changelog. Continued use after changes constitutes acceptance.

14. Governing Law

These Terms are governed by the laws of England and Wales. Disputes will be resolved in the courts of England and Wales.

15. Miscellaneous

• If any provision is unenforceable, the remainder continues in effect
• Our failure to enforce a right does not waive that right
• These Terms constitute the entire agreement between us
• Assignment requires our written consent